You can send all sorts of interactive messages, each with its own style and purpose.
| Message Type | Description |
|---|---|
| Text | Simple text-based messages conveyed to users. They are ideal for providing textual information or responses. |
| Image | Messages containing images or visual content. These enhance user engagement by presenting visual information. |
| Card | Structured messages displaying a combination of text and multimedia elements, such as an image with accompanying text. |
| Carousel | A collection of multiple cards or images displayed in a scrollable format. Users can view multiple items in sequence. |
Text
Text messages are the most common type of message used in chatbot conversations. They are simple text-based messages that convey information or responses to users. Text messages are ideal for providing textual information, answering user queries, or guiding users through the conversation.
Image
Image messages contain visual content that can be displayed to users during a conversation. Images enhance user engagement by presenting visual information in addition to text. You can use image messages to showcase products, provide visual instructions, or add visual appeal to the conversation.
Card
Card messages are structured messages that combine text and multimedia elements. They typically consist of an image, title, description, and action buttons. Card messages are useful for presenting information in a visually appealing format and providing users with interactive options.
Carousel
Carousels are collections of multiple cards or images displayed in a scrollable format. Users can view multiple items in sequence by swiping or clicking through the carousel. Carousels are ideal for showcasing multiple products, services, or options in a visually appealing and interactive way.
How to Use Messages in YourGPT Flow
-
Go to the
Flowsection in the Chatbot Studio. -
From the
Startsection, drag and drop theMessagecomponent onto the canvas.