You can send all sorts of interactive messages, each with its own style and purpose.
| Message Type | Description |
|---|---|
| Text | Simple text-based messages conveyed to users. They are ideal for providing textual information or responses. |
| Image | Messages containing images or visual content. These enhance user engagement by presenting visual information. |
| Video | Use Video Node to provide engaging content to user in a dynamic and interactive way. |
| Audio | You can use Audio Node to convey information in an engaging way. |
| File | Messages containing files or documents. These can be used to share information in a structured way. |
| Card | Structured messages displaying a combination of text and multimedia elements, such as an image with accompanying text. |
| Carousel | A collection of multiple cards or images displayed in a scrollable format. Users can view multiple items in sequence. |
Text
Text messages are the most common type of message used in chatbot conversations. They are simple text-based messages that convey information or responses to users. Text messages are ideal for providing textual information, answering user queries, or guiding users through the conversation.
To know more about Text, visit our help article on creating and configuring a Text component in Studio
Image
Image messages contain visual content that can be displayed to users during a conversation. Images enhance user engagement by presenting visual information in addition to text. You can use image messages to showcase products, provide visual instructions, or add visual appeal to the conversation.
To know more about Image, visit our help article on creating and configuring an Image component in Studio
Video
Video messages can be used to enhance user engagement and provide interactive experiences. Videos can be embedded in the message to provide a dynamic and engaging experience.
To know more about Video, visit our help article on creating and configuring a Video component in Studio
Audio
Audio messages can be used to convey information in an engaging way. Audio can be embedded in the message to provide a dynamic and engaging experience.
To know more about Audio, visit our help article on creating and configuring an Audio component in Studio
File
File messages can be used to share files or documents. These can be useful for sharing information in a structured way and providing users with access to files or documents.
To know more about File, visit our help article on creating and configuring a File component in Studio
Card
Card messages are structured messages that combine text and multimedia elements. They typically consist of an image, title, description, and action buttons. Card messages are useful for presenting information in a visually appealing format and providing users with interactive options.
To know more about Card, visit our help article on creating and configuring a Card component in Studio
Carousel
Carousels are collections of multiple cards or images displayed in a scrollable format. Users can view multiple items in sequence by swiping or clicking through the carousel. Carousels are ideal for showcasing multiple products, services, or options in a visually appealing and interactive way.
To know more about Carousel, visit our help article on creating and configuring a Carousel component in Studio
How to Use Messages in YourGPT Flow
-
Go to the
Flowsection in the Chatbot Studio. -
From the
Startsection, drag and drop theMessagecomponent onto the canvas.