YourGPT Docs

Introduction

This documentation provides details on how to use the Chatbot Web SDK. The Chatbot Web SDK allows you to integrate a chatbot into your website.

To integrate the Chatbot Web SDK into your website, you need to inject the following script:

<script 
    src="https://widget.yourgpt.ai/script.js" 
    id="yourgpt-chatbot" 
    data-widget="<YOUR_WIDGET_ID>">
</script>

Replace YOUR_WIDGET_ID with your actual widget ID. You can find your widget ID in the Chatbot Dashboard (opens in a new tab).

Note: Make sure to load this script before accessing the $yourgptChatbot variable for calling functions. The $yourgptChatbot variable is only available after the script is loaded.

`$yourgptChatbot`

After the Chatbot Web SDK script is loaded, the $yourgptChatbot variable becomes available. This variable provides methods to interact with the chatbot.

Execution Commands

These are the commands that can be executed using the $yourgptChatbot.execute() function.

Command	Description
`widget:open`	Opens the chatbot.
`widget:close`	Closes the chatbot.
`message:send`	Sends a message to the chatbot.

`message:send` payload

Property	Description	Type	Default
`text`	The message text.	`string`
`send`	Indicates whether the message should be sent to the chatbot or not.	`boolean`	`false`

Opening the chatbot

$yourgptChatbot.execute("widget:open");

Sending a message to the chatbot

$yourgptChatbot.execute("message:send", { text: "Hello",send: true});

Here the text is the message that you want to send to the chatbot. The send parameter is a boolean value that indicates whether the message should be sent to the chatbot or not. If the send parameter is set to false, the message will be displayed in the chatbot but will not be sent to the chatbot.

Note: This command will open the chatbot if it is not already open.

Closing the chatbot

$yourgptChatbot.execute("widget:close");

Event Listeners

The Chatbot Web SDK provides event listeners that you can use to listen to events that occur in the chatbot. To add an event listener, you need to call the $yourgptChatbot.on(event,callback) function.

Event Name	Description	Arguments
`init`	Triggered when the chatbot is initialized.
`widget:popup`	Triggered when the chatbot popup opens or closes. It provides a boolean in the callback indicating the state (true for open, false for closed).	`state:boolean`

Example: Listen to the init event

$yourgptChatbot.on("init", function() {
    console.log("Chatbot initialized");
});

Removing an event listener

To remove an event listener, you need to call the $yourgptChatbot.off(event,callback) function.

Set Command

The Chatbot Web SDK provides a set command that you can use to set visitor, session and widget data. To set data, you need to call the $yourgptChatbot.set(type,data) function.

Type	Description	Payload
`visitor:data`	Sets the visitor data.	`object`
`session:data`	Sets the session data.	`object`

Example: Set visitor data

$yourgptChatbot.set("visitor:data", {
    customKey: "value",
});

Example: Set session data

$yourgptChatbot.set("session:data", {
    customKey: "value",
});

Set Contact Data

Type	Description	Payload
`contact:data`	Sets the contact data.	`object` Check supported fields 👇

Supported Contact payload fields for update

Field	Description	Type	Required
`email`	A valid email address.	`string`	Either `email` or `phone` is required
`phone`	A valid phone number eg +1234567890.	`string`	Either `phone` or `email` is required
`name`	Name of the contact.	`string`	No
`ext_user_id`	A unique identifier for the contact.	`string`	No

Note: For contact update, either email or phone must be provided.

Example: Set contact data

$yourgptChatbot.set("contact:data", {
    email: "[email protected]", 
    phone: "+1234567890",
    name: "Andrew",
    ext_user_id: "123456",
});

Configuring Data for Iframe Embeds

If you are using the Chatbot Web SDK with an iframe embed, you can set the visitor, session, and contact data by passing the data in the query parameters of the iframe URL.

Visitor Data

To set visitor data, append the VISITOR_DATA.keyName=value query parameter to your iframe URL.

<iframe src="<widgetUrl>?VISITOR_DATA.customKey=value"></iframe>

Session Data

To set session data, append the SESSION_DATA.keyName=value query parameter to your iframe URL.

<iframe src="<widgetUrl>?SESSION_DATA.customKey=value"></iframe>

Contact Data

To set contact data, append the CONTACT.keyName=value query parameter to your iframe URL.

<iframe src="<widgetUrl>[email protected]"></iframe>

Note: Here <widgetUrl> is the URL of your chatbot widget.

Note: You can pass multiple query parameters by separating them with an &.

<iframe src="<widgetUrl>?VISITOR_DATA.customKey=value&SESSION_DATA.customKey=value&[email protected]"></iframe>

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