Sets in YourGPT Chatbot Studio
Sets allows you to store and manipulate data during a conversation. They can be used to store information about the visitor, session, contact, or flow.
When a Set is used in a flow, the selected variable is updated with the provided value. This value can then be used in later steps of the flow.
How to use Sets
Section titled “ How to use Sets ”To use Sets, follow these steps:
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Navigate to the desired step in your flow.
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Click on
Set content. -
Select the variable you want to set from the dropdown. You can choose from a variety of options, including:
FLOW.last_responseFLOW.last_utteranceFLOW.{variable_of_your_choice}
SESSION.statusSESSION.chat_modeSESSION.state
VISITOR.nameVISITOR.regionVISITOR.languageVISITOR.browserVISITOR.osVISITOR.status
CONTACT.nameCONTACT.emailCONTACT.phoneCONTACT.companyCONTACT.countryCONTACT.cityCONTACT.regionCONTACT.tags
- Enter the value you want to set for the selected variable.