Twilio Voice Integration | Setup Guide
To set up Twilio Voice integration, follow these steps:
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Obtain Twilio Credentials
- Log into your Twilio account.
- Go to the “Develop” tab to find your Account SID and Auth Token.
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Get Phone Number SID
- Go to “View All Numbers.”
- Select your number, go to “Properties,” and copy your Phone Number SID.
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Configure Integration
Add the following fields to configure the integration:
- Account SID: Your Twilio account SID.
- AuthToken: Your Twilio Auth Token.
- Phone Number: Your Twilio phone number.
- Phone SID: The SID of your Twilio voice number.
- Assign Phone Agent: Assign a phone agent to handle the calls.
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Set Webhook Endpoint
- Obtain your webhook endpoint.
- Add this webhook to your phone number in the Voice configuration:
- Go to “Develop” → “View All Numbers” → Select your number → “Configure.”
You have now successfully enabled Twilio Voice integration.