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GPT Chatbot for Your PrestaShop Store | Integration Guide

Enhance your PrestaShop store with an intelligent AI chatbot! This guide covers every aspect of adding YourGPT to your PrestaShop store to answer customer questions, provide 24/7 assistance, and dramatically improve user engagement across your entire e-commerce website.

Step-by-Step Integration Guide

Integrating YourGPT with your PrestaShop store is a seamless process that enhances customer interaction and boosts conversions. Follow these simple steps to get started:

  1. Download the YourGPT PrestaShop Module
    • Download the latest YourGPT module (ZIP file) from the github repo
  2. Log in to Your PrestaShop Admin
    • Go to your PrestaShop Admin Panel
    • In the left menu, navigate to Modules → Module Manager
    PrestaShop Admin Panel
  3. Upload the YourGPT Module
    • Click the “Upload a Module” button (top-right)
    • Upload the yourgptchatbot.zip file you downloaded earlier
    • Wait for the module to install
    • Once installed, click “Configure”
    Upload YourGPT Module
  4. Add Your Widget UID
    • Head to your YourGPT Dashboard and copy your Widget UID
    • Paste the Widget UID into the input field inside the YourGPT module settings
    • Click “Save”
    Add Widget UID

✅ That’s it! The YourGPT chatbot will now appear on your PrestaShop store.

How to Manage or Update the YourGPT Module

  1. Go to Modules → Module Manager
  2. Search for YourGPT
  3. From here, you can configure, disable, or uninstall the module anytime
Manage YourGPT Module

To update first uninstall the module and then install the new version

Troubleshooting

If you encounter issues with your YourGPT chatbot on PrestaShop, try these troubleshooting steps:

Chatbot Not Appearing

  • Clear your browser cache and reload the page
  • Verify the module is enabled in Module Manager
  • Check that your Widget UID is correctly entered
  • Ensure your PrestaShop theme is compatible with the module
  • Temporarily disable other chat or popup modules that might conflict

Performance Issues

  • Optimize your chatbot’s knowledge base size
  • Check your PrestaShop store’s overall performance
  • Consider upgrading your hosting if your store experiences slowdowns
  • Verify that your PrestaShop version is compatible with the YourGPT module

For further inquiries or technical support regarding YourGPT Chatbot integration with PrestaShop, feel free to contact us at Mail YourGPT Support or Chatbot Live Support.