🤖 Chatbot
🔌 Integrations
Social
WhatsApp

GPT Chatbot Integration For WhatsApp

Prerequisites

Setting up the WhatsApp Integration

  • Go to the Integrations Section(opens in a new tab) in YourGPT Chatbot.
  • Find the WhatsApp integration then click on the "Connect" button.

The WhatsApp integration will have the following settings:

Verify Token

To set up your Verify Token:

  1. Generate any random alphanumeric string. This string will serve as your Verify Token.

  2. Paste this randomly generated string in your Verify Token field in YourGPT Chatbot.

Phone Number ID

  • In your Meta App's left sidebar, expand the WhatsApp menu and select Getting Started.
  • In the Send and receive messages section, beside the label Phone Number ID, click Copy.
  • Paste the copied value in the Phone Number ID field in Yourgpt Chatbot.

Access Token

There are two types of Access Tokens:

Temporary Access Token

The Phone Number ID and Access Token are used to send and receive messages to/from the WhatsApp API.

  • In your Meta App's left sidebar, expand the WhatsApp menu and select Getting Started.
  • In the Temporary access token section, click Copy.
  • Paste the copied value in the Access Token field in Yourgpt Chatbot.

📌 Note: The Temporary Access Token expires after 24 hours. You will need to generate a new token every day.

Permanent Access Token (Optional)

Follow these steps to set up a Permanent Access Token for your WhatsApp Business API integration, allowing you to send and receive messages without the need to refresh the token every 24 hours:

  1. Go to Business Settings.

  2. Select the business account your app is associated with.

  3. Below Users, click on System Users.

  4. Click Add.

  5. Name the system user, choose Admin as the user role, and click Create System User.

  6. Select the whatsapp_business_messaging permission.

  7. Click Generate New Token.

  8. Copy and save your Permanent Access Token.

Image Paste to Verify your Token, Add Your Phone Number ID, Access Token field in Yourgpt Chatbot.

By following these steps, you can seamlessly integrate your chatbot with WhatsApp, To learn more about the setup follow this article (opens in a new tab). For any questions, contact our team via Live support or Mail.