Knowledge Sources
Learn how to add knowledge sources to your chatbot.
You can add knowledge sources to your chatbot using the following methods:
Website & Links
Train your AI chatbot using website links to improve its responses and knowledge about your product.
Documents
Train your AI chatbot using document files like DOC, CSV, PDF, PPT and more.
FAQs & Text
Train your AI chatbot with FAQs - Add, Import, or Export FAQ files. FAQs help users quickly find solutions and understand key information.
AI Helpdesk
Create and manage Help Desk articles, including AI-generated drafts.
Others
Train your chatbot using OCR, self-learning, Drive imports, and more.