YourGPT Changelogs

🚀 YourGPT 2.0 Major Launch.

This is the biggest update to YourGPT since the launch of the platform in 2025.

🧩 AI Studio

• Now with one single prompt generate any workflow for your AI agent.

🔗 Studio Apps Inside Workflows

• Studio Apps now connect directly into your processes. Use Go High Level, Google Sheets, Stripe, and more without leaving the screen.

🔌 Native MCP Support

• Connect to any MCP server to extend your agent. Access 100+ tools through MCP360 using a single configuration.

✨ Ask AI Trigger

• Makes your pages more interactive by highlighting key sections users pause on and opening a chat right when interest becomes clear.

⌨️ Command K Navigation

• Open any feature or setting instantly using Command K. Fast access across the entire platform.

📱 iOS and Android SDKs

• Native mobile SDKs are available. Add conversational AI to your mobile apps with consistent and reliable performance.

More updates to come in the next few weeks.

🎨 Studio Updates

• New enhancements make building and deploying agents more efficient.
• ⏩ Jump & Stop: Switch between scenarios or pause a flow when needed, keeping conversations controlled and flexible.
• 📱 WhatsApp Node: Send and receive on WhatsApp. Use buttons, forms, and media.
• 💬 SMS Node: Send and receive text messages through SMS for direct customer communication.

🧠 New Sonnet 4.5 Model

• Claude Sonnet 4.5 brings improved reasoning to handle complex workflows and tool use with better results.

🔌 ViaSocket Integration

• Connect YourGPT with ViaSocket. Trigger tasks. Move data across tools with no code.

📩 Training From Email

• Train your AI Agent from Gmail or Outlook with one click. Pull past threads, sync messages, and improve answer quality with real email context.

🎨 Studio Just Got a Major Upgrade!

• Experience lightning-fast performance, a new built-in template library, and a buttery-smooth editing experience in the Studio builder.

⚙️ Custom Functions, Supercharged

• We've enhanced our functions for more reliable execution and a seamless creation process. Building custom logic is now easier than ever.

📚 Train Your AI in Record Time

• 50% Faster Training: Boost your agent's learning speed from websites, FAQs, and text. Get your AI up and running in half the time!
• Pinpoint Accuracy: Enjoy greater control and flexibility when training on multiple data sources for more precise AI responses.

🔄 Seamless Helpdesk Migration

• Switch to YourGPT in minutes! Our Helpdesk Migrator now supports Intercom, Crisp, Zendesk, Zoho, and HelpDocs.

📊 Keep Track with Audit Logs

• Stay on top of all organizational activities with our new detailed audit log. Track changes and maintain security with ease.

📝 Your Monthly Performance Briefing

• Get a monthly email recap of your AI agents' performance, including conversations handled, response quality, and time saved.

📱 YourGPT On-the-Go

• Our Andorid & iOS mobile app has been updated with new improvements and fixes for a smoother experience wherever you are.

📧 Master Your Inbox with Gmail Support

• Reply to emails faster directly inside Gmail with the YourGPT Web Extension. Your new productivity hack is here.

🖼️ Image Understanding in Chats

• Your AI can now analyze and answer from images to users directly in conversations.

🎨 Studio Improvements

• We've made the studio more easier to use, so you can build and edit flows more efficiently.

🧑‍✈️ New: Agent Mode

• Let your AI handle complex tasks. Agent Mode enables it to complete multi-step operations using a variety of tools.

🤖 Build Your Own AI Copilot

• Introducing the Copilot Builder. Add an AI Copilot to your product to turn user conversations into actions, automate workflows, and manage tasks across SaaS, e-commerce, support, and more.

Key Features:

• Reasons and plans before answering
• Completes multi-step tasks
• Understands both text and images
• Browses the web for instant answers

📇 More Actions in the Contact Module

• Manage your contacts efficiently with bulk imports, tagging, and custom fields from a single view.

📞 AI Phone Agents

• Your AI agent can now handle inbound and outbound calls, and escalate to a human when necessary.

🤖 Duplicate a Bot

• You can now create a copy of any bot with a single click, useful for creating staging versions from production.

💳 New Payment Integrations

• We've added Studio integrations for Stripe, Paddle, and Razorpay.

🛒 Shopify & WooCommerce Sync

• Sync your product and customer data from Shopify and WooCommerce in real-time.

🧱 Accessibility Support in Widget

• The widget now meets WCAG standards to provide a better experience for all users.

🌐 Multilingual Dashboard

• The dashboard is now available in over 12 languages. Switch between them with one click.

💻 AI Copilot in the Studio

• Get tips and suggestions from the AI Copilot while building your bot in the Studio.

🎨 General Studio Improvements

• We've made several improvements to make working in the Studio easier.

👥 Introducing the Contact Module

• A new module to help you manage customer contacts and track their interactions.

🔗 MCP Integration for External Tools

• Connect your AI agents to external tools using the Model Context Protocol (MCP).

📞 Voice Agents for Phone Calls

• You can now set up AI agents to handle voice interactions over the phone.

🔒 Password Protection for Helpdesk

• Secure your helpdesk with a new password protection feature.

📨 Email Automation

• Set up automated emails based on custom triggers.

🔁 Auto-Resolve for Chats

• Automatically close conversations that have been resolved.

😊 CSAT Enhancements

• We've improved customer satisfaction tracking in both the Widget and Dashboard, and added a new CSAT node in the Studio.

🧠 AI-Generated Helpdesk Articles

• Create helpdesk articles from voice or image inputs.

💬 Canned Replies for Teams

• Create and share pre-written responses with your team to answer common questions faster.

🔍 Search Helpdesk Articles from Dashboard

• You can now search for helpdesk articles directly from the conversation dashboard.

🔁 Fresh Data with Monthly Reindexing

• We now automatically re-index your Notion, Dropbox, and Google Drive files every month to keep your data current.

🎤 New Nodes for Voice, Audio, and Files

• Capture voice, audio, and files from users with new nodes in the Studio.

📁 More Flexible Input Capture

• We've added support for capturing files and specific entities, giving you more control over user inputs.

🔍 AI Retrieval Node

• A new node that allows your AI to find and use information from your stored data in real-time.

📚 Train from Confluence

• You can now use Confluence as a data source for training your AI.

🏷️ Tags for Training

• Organize your knowledge base by adding tags to your training data.

💬 Tags for AI Responses

• Improve the accuracy of your AI's knowledge base responses by using tags in the Studio.

🤖 New AI Model Available: Claude Sonnet 3.7

• We've added Claude Sonnet 3.7 to our list of available AI models.

🛠️ Studio Workflow Improvements

• We've made some updates to the Studio to make your workflow smoother.

📅 New Event Triggers

• You can now trigger events when a conversation is marked as resolved or after a knowledge base lookup.

🔗 Webhooks for Integrations

• Use the new webhook feature to connect YourGPT with other applications.

🦾 JSON Mode for AI Responses

• Get structured AI responses using the AI Task in the Studio to simplify bot development.

❓ AI-Generated FAQs

• Automatically generate FAQs to provide faster answers to common questions.

🎨 UI & UX Improvements

• We've updated the user interface to make the building experience more straightforward.

⏳ Wait Node for Flow Control

• Use the new Wait Node in the Studio to add delays and manage the conversation flow.

🎛️ Dynamic Choices in Interactive Elements

• Add dynamic choices to card buttons, carousels, and regular buttons.

💡 Better AI Writing for Helpdesk

• We've improved the AI writing features with multiple styles for clearer helpdesk articles.

📚 More Control Over Helpdesk Training

• You can now exclude specific data from AI training for more control over what the AI learns.

📱 Mobile App Performance

• We've improved the general performance of the mobile app to make it faster.

📝 New Forms Node in Studio

• A new Forms Node in the Studio makes it easier to collect user input.

🔐 SOC 2 Type 2 Compliant

• YourGPT is now SOC 2 Type 2 compliant, meeting high standards for security and data protection.

💬 Access Helpdesk from the Chatbot Widget

• You can now enable a tab in the chatbot widget to give users direct access to your Helpdesk.

🔒 Custom Roles for Chatbot Management

• Admins can now create and assign custom roles for managing the AI chatbot.

👥 Improved Team Management

• We've simplified organization-level invites and role-based access to make team management easier.

🏢 Organization-Level Access Settings

• New settings at the organization level provide more control over data and permissions.

🔔 New Notification Center

• A central place to track important updates and system alerts.

🛠️ Template Functions for Customization

• Use template functions in base prompts, the Studio, and automated responses for more flexibility.

🤖 AI-Assisted Prompt Generation

• Generate custom bot personas, including base prompts and restrictions, with help from AI.

🚫 Block Contacts

• You can now block specific contacts from interacting with your chatbot.

🔄 Better Sync for Helpdesk

• We've improved the sync and re-sync functions for the Helpdesk to keep your data current.

🌐 More Accurate Website Training

• Training from websites and sitemaps is now more accurate.

🔗 Answer Sources in Chat

• The chatbot now shows the source of its answers in the chat.

📊 New Conversation Analytics

• Track and analyze chatbot conversations for insights. formatting styles to meet varied use cases.

🔄 AI Helpdesk Custom Rewrite

• Introduced the ability to rewrite Helpdesk content using custom prompts for tailored responses.

📊 AI Helpdesk Analytics

• A new analytics dashboard to track and improve Helpdesk AI performance.

🏋️‍♂️ New Trainer Role

• Assign a new Trainer Role to team members to manage and improve chatbot responses.

🔗 New Integrations Added

• Zapier, Pabbly, Make: Automate workflows by connecting YourGPT to your favorite apps.
• Twilio WhatsApp: Connect with users on WhatsApp through a new integration.

📚 Training Enhancements

• We've improved the Advanced Training options for more control over bot training.
• You can now use past conversations to create training jobs and improve your AI over time.

👥 New Team Chat Features

• Assign and reassign chats to team members.
• Allow multiple operators to handle conversations at the same time.
• Add internal notes to chats for private team communication.
• Translate chat messages into different languages.

📚 AI-Powered Helpdesk Articles

• Automatically generate articles for your helpdesk using AI.

🧪 Debug Lab Updates

• A new chat logger is available to help you track and analyze bot interactions.

✨ New AI Helpdesk Features

• Multilingual Search: Users can now search in multiple languages.
• AI-Powered Responses: Get quick, AI-generated answers to user questions.
• Rich Content Training: Train your helpdesk with a wider variety of content.

🔧 Studio Improvements

• Quick Add Button: Add new nodes and steps faster.
• Easier Imports: We've simplified the import and configuration process.
• Variable Highlighting: Variables in text nodes are now easier to see and select.

🌐 Simpler Custom Domains for Widget

• We've made it easier to set up a custom domain for the chatbot widget.

📲 Twilio for SMS and Voice

• Use our Twilio integration to add AI-powered SMS and voice support.

📄 Documentation Updates

• The documentation has been updated to cover all recent features.

🧪 Introducing the Debug Lab

• Check and adjust your chatbot's training data directly to improve its performance.

📝 Generate FAQs from Your Website

• Automatically create a list of frequently asked questions from your website's content.

📊 LLM Leaderboard

• Compare the performance of different LLM models with our new leaderboard.

🔍 AI Search for Your Documentation

• Add an AI-powered search widget to your documentation to help users find answers faster.

📊 New AI-Powered Analytics

• A new dashboard gives you insights into your chatbot's performance.

🏋️‍♂️ Advanced Training from Webpages

• Use the advanced training options to better train your chatbot with data from webpages.

🧠 Learning from User Feedback

• Your chatbot can now better detect unresolved questions and learn from negative feedback.

🛡️ Whitelist Domain Security

• We've added extra security measures to the whitelist domain feature.

📚 Learning from Past Conversations

• Your chatbot can now learn from previous chats to improve its responses. for Crisp, Intercom, Discord, and Slack.

🤖 New Model: GPT-4o Mini

• A more affordable model, ideal for everyday tasks.

🔍 Real-Time Web Search

• Your chatbot can now search the web for real-time information.

🌟 More LLM Choices

• We've added new models, including Anthropic's Claude and Mistral.

🏹 Proactive Triggers

• Set up triggers to proactively engage with users.

📨 AI-Generated Replies

• Get instant, AI-generated responses to user questions.

📦 New Templates in the Library

• We've added new templates to the library for you to use.

🌐 Better Contact Creation

• We've improved the ways you can create contacts using the JS SDK and Studio.

💬 Queued Replies

• Manage customer questions more effectively with queued responses.

🎁 New Rewards Program

• Join our new rewards program for user contributions.

🚀 New AI Tools for Support Teams

• Rewrite: Modify messages for clarity.
• Change Tone: Adjust the tone of a response.
• Translate: Get real-time translations for messages.

🤖 Parent-Child Bot Connections

• Connect one bot's data to another without retraining.

🪄 Custom Conversation Views

• Create custom views for your conversations using filters.

🔎 Better Search for Contacts and Conversations

• We've improved the search to make it easier to find contacts and past conversations.

🤖 GPT-4o Is Now Available

• We've added GPT-4o to our platform. It's twice as fast as previous versions and 50% cheaper than GPT-4 Turbo.

⚙️ New Settings for Discord

• Customize your Discord integration with new settings in the integration menu.

🕒 No-Response Timeout in Studio

• Set a wait time for user input. If the user doesn't respond in time, a different path can be triggered.

📱 New Mobile App

• Our new mobile app is now available, giving you access to all features on the go.

🎨 Studio UI/UX Improvements

• We've redesigned the Studio to be more intuitive and user-friendly.

🚀 Performance Upgrades

• Enjoy faster loading times and smoother navigation.

✨ New Features

• We've added drag-and-drop functionality and a new template library.

🐛 Bug Fixes

• We've resolved several issues to make the platform more stable.

🎤 Voice Messages and Text-to-Speech

• You can now send voice messages and convert text to speech.

📡 Streaming Responses

• A new streaming option is available for real-time engagement.

🔒 Conversation Restrictions

• Set restrictions to have more control over conversations.

🔄 Customizable Memory Limit

• You can now customize the memory limit for previous interactions.

🧠 More AI Chat Memory Options

• We've added more flexibility for managing the AI's chat memory.

📚 Train from Crisp Conversations

• You can now train your AI using past conversations from Crisp.

📹 Video Overview:

🎯 Event-Based Intent Detection

• Control your AI's responses by setting up flows based on specific events or message intents.

🔌 Third-Party API Integration

• Connect your chatbot to external APIs to get real-time data.

💬 Interactive Responses

• Use carousels, cards, and buttons to make your chatbot more engaging.

📝 Capture User Information

• Collect information during conversations to provide more tailored responses.

💻 Code Execution

• Execute code to handle more complex tasks.

🔍 AI Tasks and Segmented Knowledge Bases

• Improve accuracy by connecting to segmented knowledge bases or using AI tasks.

📹 Video Overview:

• No specific updates for this month.

🤲 Human Handover

• Smoothly transition conversations between AI and human support.

👁️ Live Visitor View

• Monitor visitor activity in real-time to understand user behavior.

💬 Proactive Chat

• Engage visitors proactively with timely messages.

🗂️ Better Conversation and Contact Views

• An improved layout makes it easier to capture leads and track activity.

📤 Export Contacts

• You can now export contact information.

🌪️ GPT-4 Turbo Support

• We've added support for GPT-4 Turbo, which features a 100K context size for more complex interactions.

🤝 Messenger, Line, and Telegram Integrations

• Connect with users on Messenger, Line, and Telegram.

📝 Conversation Management

• Navigation Tracking: Get deeper insights into user interactions.
• New Actions: Mark conversations as resolved, transfer them between bot and human, and export transcripts.

🚀 LLM Spark Launch

• A new tool for testing and evaluating multiple LLMs.

🤲 Human Handover

• Smoothly transition conversations between AI and human support.

👁️ Live Visitor View

• Monitor visitor activity in real-time to understand user behavior.

💬 Proactive Chat

• Engage visitors proactively with timely messages.

🗂️ Better Conversation and Contact Views

• An improved layout makes it easier to capture leads and track activity.

📤 Export Contacts

• You can now export contact information.

🧠 Self-Learning from Unresolved Questions

• The system now learns from unresolved questions to improve its responses.

📹 Train with YouTube Videos

• You can now train your AI using YouTube videos.

🚀 GPT-4 Integration

• We've added the GPT-4 model for better performance.

👥 New Team Collaboration Features

• We've added new integrations for Members, Discord, and Slack.

🖼️ New Widget Layouts

• The widget now supports both tab and chat layouts.

🌐 Multi-Language Support

• The widget can now be customized for multiple languages.

🎨 More Theme Customization

• New options for customizing your theme, including social links, media, and external links.

❓ Default Questions

• You can now set default questions and parent/child categories.

🏷️ Branding Options

• More options for branding the widget.

🤝 YourGPT AI Bot Integration

• We've added a seamless integration with the YourGPT AI Bot.

📚 Crisp AI Knowledge Base

• Access a comprehensive knowledge base for better information retrieval.

👍 Interactive Follow-Up Buttons

• Users can now like, dislike, or request human assistance with new buttons.

📬 Webhook for Human Requests

• Get instant notifications when a user requests to speak with a human.

👥 Visitor Data and Opt-Out Settings

• More control over visitor data and opt-out preferences.

🕒 Chatbot Availability Settings

• New options to configure your chatbot's availability.