Installation
Learn how to install the chatbot widget on your website
Best practices (before you install)
These quick checks help your widget feel on-brand and avoid confusing answers once it’s live.
Do’s
Define an agent persona
Role, tone, what it can/can’t do, and when to escalate to a human.
Set language behavior
Choose a primary language and a fallback language for mixed-language visitors.
Add guardrails
What to refuse, how to handle sensitive requests, and when to hand over.
Set expectations
Tell users what the bot can help with (and what it can’t) to reduce frustration.
Minimize data collection
Only ask for what you need and avoid requesting sensitive information in chat.
Use a proper brand image
Use your logo and consistent colors so users trust it’s your official widget.
Test + monitor
Test on real pages (desktop + mobile) and review early conversations to iterate.
Don’ts
Don’t ship with vague instructions
“Be helpful” leads to inconsistent responses—be specific about scope and tone.
Don’t forget default language/voice
Verify the bot language and voice match your audience before going live.
Don’t train on sensitive/internal data
Unless you explicitly want it to be answerable in chat, keep it out of training sources.
Don’t install and walk away
Monitor early chats and refine persona/guardrails based on real questions.
Installation
Install YourGPT chatbot on popular website builders and platforms.
Helpful links
If you want to improve answer quality before going live, these docs are great starting points: