Whatsapp

Log in to YourGPT Dashboard

Log in to YourGPT's dashboard and go to the Integrations section.

Select Auto and Connect

Choose the Auto option and click Connect under the WhatsApp section.

Log in with Facebook

Log in with your Facebook account and select Continue as Your Business Name.

Choose or Create WhatsApp Business Account

Choose an existing WhatsApp Business account or create a new profile. Fill in your business details (Name, Website, Country) and accept the terms.

Fill in Business Information

Fill in your business information.

Verify Phone Number

Click Next and follow the steps to add your business phone number. You'll need to verify this number through a code sent via SMS or phone call.

Confirm Integration

Confirm the integration and start managing customer interactions through WhatsApp.

Verify Token

To create a Verify Token, follow the steps below:

• Start by creating a unique string that can be a mix of alphabets and just numbers, e.g (12345 or abc12). This will act as your Verification Token.
• After creating the Verify Token, make sure to copy it.
• Go to YourGPT Chatbot, in the Verify Token field. Paste your Verify Token.
• You'll also need to add the same Verify Token in the Webhook Callback section of your Facebook App.
• Lastly, copy the webhook URL from YourGPT Chatbot. Go to your Facebook App and find the Webhook Callback section, paste the copied webhook URL.

Phone Number ID

To set up your Phone Number ID:

• In your Facebook App's left sidebar, expand the WhatsApp menu and select Getting Started.
• Beside the label Phone Number ID, click Copy.
• Paste the copied value in the Phone Number ID field in YourGPT Chatbot.

Access Token

There are two types of Access Tokens:

Temporary Access Token

• The Phone Number ID and Access Token are used to send and receive messages to/from the WhatsApp API.
• To set up a Temporary Access Token:
  1. In your Facebook App's left sidebar, expand the WhatsApp menu and select Getting Started.
  2. In the Temporary access token section, click Copy.
  3. Paste the copied value in the Access Token field in YourGPT Chatbot.

Permanent Access Token (Optional)

• To set up a Permanent Access Token:
  1. Go to Business Settings.
  2. Select the business account your app is associated with.
  3. Below Users, click on System Users.
  4. Click Add.
  5. Name the system user, choose Admin as the user role, and click Create System User.
  6. Select the whatsapp_business_messaging permission.
  7. Click Generate New Token.
  8. Copy and save your Permanent Access Token.

Paste the Verify Token, Phone Number ID, and Access Token in the respective fields in YourGPT Chatbot.