Twilio Voice

Learn how to integrate your AI Chatbot with Twilio Voice

💡 Connecting Your Chatbot with Twilio Voice

To set up Twilio Voice integration, follow these steps:

Obtain Twilio Credentials

Log into your Twilio account.

Go to the Develop tab to find your Account SID and Auth Token.

Twilio Credentials

Get Phone Number SID

Go to View All Numbers.

Select your number, go to Properties, and copy your Phone Number SID.

Configure Integration

Add the following fields to configure the integration:

  • Account SID: Your Twilio account SID.
  • AuthToken: Your Twilio Auth Token.
  • Phone Number: Your Twilio phone number.
  • Phone SID: The SID of your Twilio voice number.
  • Assign Phone Agent: Assign a phone agent to handle the calls.

Integration Configuration

Set Webhook Endpoint

Obtain your webhook endpoint.

Add this webhook to your phone number in the Voice configuration:

  • Go to Develop → View All Numbers → Select your number → Configure.

Webhook Configuration

Success

You have now successfully enabled Twilio Voice integration.

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